At Think Nature, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our eco-friendly tableware. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal information to provide you with a better experience and fulfill our business obligations. The information we collect may include:

• Personal Information: Name, email address, phone number, billing and shipping addresses, and payment details when you place an order.
• Account Information: Username, password, and other identifiers when you create an account.
• Communication Data: Any messages, feedback, or inquiries you send through our contact forms or customer service channels.
• Technical Data: IP address, browser type, device information, operating system, and usage patterns collected through cookies and other tracking technologies.
• Transaction Information: Details about purchases made on our website, including order history and payment status.

2. How We Use Your Information

We use your personal data to provide a seamless and personalized experience. Specifically, we use the information to:

• Process and fulfill orders, including shipping and payment processing.
• Respond to your inquiries and provide customer support.
• Improve our website’s functionality, user experience, and overall service quality.
• Send important notifications about your account, orders, or changes to our policies.
• Provide promotional content, newsletters, and special offers (with your consent).
• Ensure website security and prevent fraud.

3. How We Share Your Information

We respect your privacy and will never sell your information. However, we may share your personal data with:

• Service Providers: Third-party vendors that help us process payments, deliver orders, and provide marketing services.
• Legal Obligations: Law enforcement agencies or government bodies if required by law or to protect our rights and customers.
• Business Transfers: In the event of a business merger, sale, or acquisition, your information may be transferred as part of the business assets.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.

However, while we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the information we hold about you.
• Correction: Update or correct any inaccurate information.
• Deletion: Request that we delete your personal data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications at any time by following the instructions in our emails.
• Data Portability: Request a transfer of your personal data to another service provider.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:

• Understand how you interact with our website.
• Save your preferences for future visits.
• Provide targeted advertisements (with your consent).

You can control cookies through your browser settings, but disabling them may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete the information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and we encourage you to review it regularly.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Think Nature
Phone: 780-940-8340
Email: info@thinknature.ca
Address: Ambleton, NW, Calgary, AB